Frequently asked questions

How do I enter a trade?
You can enter trades whenever you like. The easiest way, is to select "Enter live trade" from the top menu and enter it in real time. Alternatively, you could enter them all at the end of the session.
Tell me about Trade Entry Time
In the trade entry screen, the entry time should be the five minute close of your trade entry. If you enter a trade at 8:53pm, you should enter it in the software as 8:55pm. This is used by the file upload process to reconcile your weeks trades.
How do I close a trade?
If you are entering with "Enter Live Trade" you can wait and enter the result as it happens, for longer trades, you might come back to the trade listing later and opt to close the trade at that point.
What is an Execution?
An execution is the full life cycle of one contract in a trade, from entry to exit. A single contract trader will have one excution per trade. A multi contract trader may have more.
How do I start a Trading Session?
From the main menu, select "Start Session", you will be prompted with a session starting checklist, an area for notes and other stats
How do I end a session?
Select "End Session" from the main menu and you will be prompted to enter notes, upload a screen shot, and add other statistics.
How do I edit a previous sessions' log
From the day browser, click on the 'Book' icon next to the session's name to reopen the sesson editing page.
How do I set up my 'usual' trade as the default?
In the user menu on the top right, select Preferences, and you can set a default Instrument, Timeframe, Trading Strategy, Number of Contracts, and Risk Profile percentage.
What happens at the end of the week?
Selecting 'End Week' from the main menu allows the clean tidy up of this weeks trades. NT File Uploads, Loser Classification and MFO updates, are all recommended, but not required.
What sort of file should I upload?
The software currently expects a file upload of a CSV file from NT8. To generate the file, in NT8 select New->Trade Performance, and then select "Trades" from the display menu on the top left. Once generated, you can right click and export the table to a CSV file to upload.
My file upload says that there were errors, why?
Errors are usually the result of the software being unable to match the record you entered, with the NT record. Editing the Entry Time on the record in Trade Tracker and redoing the import, will normally fix the problem.
What is a Loss Stage?
Losing trades are analysed as occuring in one of four stages of the trade. Selection means that you have made a trade selection error, such as selecting a trade that is into a Brickwall. Management means you have made a valid trade selection, and then failed to manage the trade according to your plan. Stop means you have done everything right, but failed to put the stop in the right place. Strategy means that you have executed the trade lifecycle completely according to plan and still have a losing trade, so this is a strategy failure.
What are all those Loss Types?
The Loss Types allow futher classification of losing trades to allow analysis of what is going wrong within your trading.
Why is my time in Trade 0:00
Time in trade is calculated when the file upload is done from NT to ensure accurate measurement.
What are the little green ticks next to some of my trades?
Any trades that have been 'confirmed' by the NT upload will show a green tick. Any trade without a green tick has yet to be confirmed by upload.
Why does my dashboard show a different number of ticks for the week than the session browser?
The Dashboard shows the total numbers for each item for the whole trading week. The session browser only shows results for trades that occured within the defined sessions, so some trades may not be shown in this view.
How does the trading buddy system work?
If you have a trading buddy on the Trade Tracker system, you can request them by entering their email address. Once they accept your Buddy request, by default, neither of you can see each others data. When you wish to share trades with each other, you can enable access to your from your buddy list. Your buddy may then select "View As" from your icon and then the standard Trade Tracker tools and reports will show your buddy YOUR trades, not theirs, in read only mode. Access to the financial data is not shared in this process.
Help!! My Question is not here, what now?
Additional support for members can be accessed by emailing support using the form in the user navigation menu on the top right.